Browsing Arxius de Ciències Socials. Num. 42. 2020 by Subject "Osvaldo Javier How is a specific type of emotion-related work conducts formed today? What principles guide these conducts and what effects do they have on those who work? The study of Contact Center agents allows us to understand how a set of personal qualities such as patience and good treatment of others"
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Browsing Arxius de Ciències Socials. Num. 42. 2020 by Subject "Osvaldo Javier How is a specific type of emotion-related work conducts formed today? What principles guide these conducts and what effects do they have on those who work? The study of Contact Center agents allows us to understand how a set of personal qualities such as patience and good treatment of others"

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Browsing Arxius de Ciències Socials. Num. 42. 2020 by Subject "Osvaldo Javier How is a specific type of emotion-related work conducts formed today? What principles guide these conducts and what effects do they have on those who work? The study of Contact Center agents allows us to understand how a set of personal qualities such as patience and good treatment of others"

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